Strategic Planning by State Chief Information Officers

Abstract

State Chief Information Officers (CIOs) have a vital role in information technology (IT) organizations; they lead and sponsor information system (IS) programs, ensure operations, and provide technologies and capabilities for their organizations. Previous studies (Eiras, 2010; Haffke et al., 2016; Mitchell, 2015; Muller, 2011; Roberts et al., 2014) have discussed CIOs’ effectiveness in organizational management, and CIOs’ skillsets and credentials for roles and responsibilities involved in leading an organization. Compliance with Presidential Executive Orders 13571 and 13576 requires federal government agencies to undertake appropriate steps to streamline and improve digital services, and deliver an efficient, effective, and accountable federal government. At the state government level, the CIO position is established in each of the 50 U.S. states and tasked with providing oversight and managing state information technology (IT) and information system (IS). Investigating CIOs’ involvement in dealing with IT initiatives in their organizations can identify practices leading to successful implementations (Porfirio et al., 2020).

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