Adcorp International Services: Organizational Politics

Abstract

This case has been written from the perspective of an Adcrop International Services Company employee who holds a senior software development position. It aims to illustrate how a chain of events perceived as unfair and laden with inconsistencies, poor plans, and politics results in demotivating and growing dissatisfaction among employees with their employers. It adopts a case study method to illustrate a chain of events that has led to work demotivation and dissatisfaction. It was noted that the attempts of the employee to resolve issues and to maintain communication with concerned parties were failures due to the denial of appropriate and entitled respect. This led to feelings of self-demoralization, demotivation, insecurity, and irritation, and was often found at the receiving end of the unfair practices. This illustrates organizational failures to manage and communicate changes, leading to a culture characterized by intragroup competition, favoritism, mistrust, misuse of power, limited resource sharing, poor coordination, and non-cooperation.  Amidst limited exploration of organizational politics from a case study perspective, this case surrounds an employee’s situation with a very high workload because of the exit of a supporting co-employee from the organization. The teaching notes illustrated here could be handy for concerned students and Human Resource and Organizational Development personnel.

KEYWORDS

Organizational Climate, Psychological Contract, Workplace Conflict, Team Dynamics, Favoritism, Misuse of Power