The Role of Artificial Intelligence in Streamlining University Library Operations

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Arvind Sonawane, Aishwarya Shekhar, Sachin Ashok Murab, Rishikesh Balkrishna Pansare, Vikas Haribhau Satonkar, Vivek Kumar Singh Jha

Abstract

The rise of new technologies, including artificial intelligence, is changing universities' conduct of library operations and, therefore, their workflows and service to the user. Taking away from human beings formal routine dodges through artificial intelligence releases a librarian's time for more thoughtful and valuable assignments. It helps in automating the entire cataloging and classification of machine learning algorithms to reduce any form of human error related to it. This also leads to an accurate categorization to arrange stuff properly. Chatbots and virtual assistants that are AI-powered, working around the clock, help users ask questions, use library resources, and navigate research. Predictive analytics, through demand forecasting, allows the libraries to minimize the risk factor and anticipate the users' needs to effect comprehensive collection development. AI also assists in the process of data analytics and helps manage resources for better insights and concrete data-driven decision-making in the process of resource allocation and when more resources need to be procured. Technologies such as image and text recognition have made it possible to digitize and index vast amounts of archival sources, hence departing resources hidden up to universal researchers. With its intelligent recommendations and a similarly formatted interface, the entire user's experience gets personalized for a given patron; offering suggested electronic versions of materials relative to what faculty and students have used in the past. More importantly, AI-embedded systems come in handy in making the security system in a library more reliable, from detecting to shielding against plausible threats on sensitive user data or confidential intellectual properties. At the same time, AI in university libraries not only enhances library operational efficiency but also helps procure the academic environment that is made preferable and accessible. The larger the role that technology plays in the operation of libraries, the potential for innovations toward improved service shall become higher. Consequently, university libraries that incorporate AI have a crucial advantage in offering potentialities whereby they can adjust and diversify the needs of their academic fraternities into an environment of learning and research evolution.

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