The Effects of Social Capital and Workplace Spirituality Toward Task Performance among Hotel Employees in Malaysia

Abstract

This research was conducted to investigate the relationship between independent variables which are Social Capital and Workplace Spirituality and a dependent variable which is Task Performance. In this study, the information was collected by questionnaire as the instrument. The researchers have gathered all the data and analysed using SPSS Version 2.0. The population of this study consists of a hotel employee in Kuantan, Pahang, Malaysia. The study was performed using an online survey via Google form with the participation of 112 respondents consisting of several departments and both positions from management and lower levels. Findings showed that social capital and workplace spirituality have a positive significant relationship with task performance, whereas knowledge hiding has a negative significant relationship with task performance. Therefore, all hospitality employers should ensure that their staff have a very high social capital and workplace spirituality to produce a high-performing staff.