"A Systematic Literature Review of Gamification Applications in Human Resource Processes: Insights, Trends, and Future Directions"

Abstract

This systematic literature review explores the burgeoning concept of gamification in human resource management (HRM) and its multifaceted applications across various HR processes. Through an analysis of existing research spanning recruitment, onboarding, training, performance management, employee engagement, and talent development, the study elucidates gamification's impact on employee engagement, motivation, satisfaction, and performance outcomes. Key findings reveal gamification's effectiveness in revolutionizing traditional HR practices by enhancing candidate engagement, accelerating employee integration, improving learning outcomes, increasing performance and goal attainment, fostering a positive organizational culture, and motivating talent development and career advancement. However, challenges such as fairness, accessibility, gaming the system, unintended consequences, and ethical considerations necessitate careful design and implementation of gamified HR strategies. Future research directions include exploring long-term effects, technological integration, customization for diverse workforces, and addressing limitations in generalizability and metric evaluation. Overall, this review underscores the transformative potential of gamification in HRM while emphasizing the need for ethically grounded, inclusive, and effective gamified HR strategies to navigate the evolving dynamics of the modern workplace.