Multi-Criteria Decision-Making for Information Science Program Ranking Using the ELECTRE Method

Abstract

This study applies a Multi-Criteria Decision-Making (MCDM) technique called ELECTRE (Elimination and Choice Expressing Reality), to rank and assess the quality of Information Scienceal programs based on multiple and often conflicting criteria. ELECTRE utilizes concordance and discordance matrices to create an outranking relation matrix to identify the dominance relationships among various alternatives. The analysis identifies most favorable alternatives through to the least favorable ones by ranking them. The study demonstrates the effectiveness of ELECTRE in evaluating alternatives in complex decision-making environments and provides a systematic approach for decision-makers to rank alternatives based on both qualitative and quantitative criteria. This approach and the subsequent findings can aid in the strategic planning, quality assessment, and accreditation processes of Information Science programs, ensuring robust and data-driven decisions.