Impact of Perceived Organizational Support on Employee Engagement: A Study of Indian Banking Sector

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Navroop Kaur, Dr. Pritpal Singh Bhullar

Abstract

The current research aims at investigating the impact of perceived organizational support on employee engagement among 600 employees from six selected banks (three public and three private) in India. Data were collected through an online survey questionnaire that included validated measures of Perceived organizational support and employee engagement, which helps in examining the way in which various elements of perceived organizational support impact different dimensions of employee engagement.  The study's findings will provide valuable insight on how employee engagement, particularly in the banking industry, might be improved by perceived organizational support. Fairness emerged as a key driver for employee engagement as it has significant positive impact on dedication and vigor. The results may be used by bank management in creating a positive and fair work atmosphere enhancing employee engagement and, in turn, improving overall organizational performance.

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