The Impact of Mindfulness on Self-Concept: A Study with The Content Moderation Employees

Abstract

Mindfulness refers to a state of awareness where individuals focus on their present experiences and events with an open and non-judgmental attitude. Content Moderators, who often encounter disturbing and distressing material, may experience long-term psychological and emotional effects. During youth, self-concept is more flexible as individuals are still in the process of discovering and shaping their identity. With age, self-perceptions become more refined and stable as people gain a clearer understanding of themselves and their values. The way mindfulness is perceived can be heavily influenced by an individual's personal beliefs and attitudes. This study aimed to determine whether mindfulness meditation has a significant impact on the self-concepts (Self-expression, Non-judgment, Forgiving Self, and Self-appreciation) and demographic factors (age, gender, tenure, workflow) of content moderation employees. The research involved a survey conducted with 200 randomly selected young adults, both male and female, aged between 20 and 40 years. Data was collected on their demographics, social backgrounds, and health behaviours’, along with a pre- and post-survey to assess the effects of mindfulness meditation on these employees. A descriptive analysis of the data revealed that mindfulness meditation had a significant impact on content moderators, with 87% of participants showing positive growth across all factors of self-concept. Additionally, there was a significant positive correlation between the impact of mindfulness and the variables of gender, age, tenure, and workflow.