Optimizing recruitment processes for higher productivity: insights from Delhi-NCR IT sector

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Tejaswini Gupta, Dr. Sushmita Goswami

Abstract

Purpose: This paper aims to investigate optimizing recruitment processes for higher productivity in the Delhi-NCR IT sector. This study examines the optimization of recruitment processes in the Delhi-NCR IT sector, focusing on the interplay between recruitment practices, talent management, training and development, employee satisfaction, and productivity.


Design/methodology/approach: A mixed-methods approach was employed, combining surveys and interviews with HR professionals and employees from leading IT companies in the region. The study's primary data was acquired by distributing a structured questionnaire to a sample of HR professionals and recruiters from IT organizations in the Delhi-NCR region.


Findings: A positive correlation was found between effective recruitment practices and employee productivity, with talent management, training and development, and employee satisfaction as a mediating factor. The research also provided actionable insights for IT companies in the Delhi-NCR region, emphasizing the importance of aligning recruitment process strategies with organizational culture and development initiatives to enhance employee productivity and satisfaction. The study revealed that talent management, company culture, Performance Appraisals and Feedback, and training and development significantly influence employees' productivity in the IT sector.


Originality/Value: The study contributes to the existing knowledge on recruitment process and productivity, offering practical recommendations for HR professionals and organizations seeking to optimize their recruitment processes.

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