A Study Comparing Robotic Process Automation with Non-Automated Processes in HR To Improve Productivity and Competitiveness Worldwide.

Abstract

This study compares the efficiency of Robotic Process Automation (RPA) in HR Mmanagement (HRM) of companies with Manual or non-automated processes. The study focuses on identifying the potential benefits associated with the use of RPA. It uses a systematic literature review and an interview of 20 HR professionals from various industries to investigate the changes they have observed in their organizations with the implementation of RPA-HRM. The study also explores the opportunities and challenges that RPA highlights when it is used in an organization. Therefore, the study addresses the need for a strategic approach while adopting automation processes for simplifying the data management tasks of the HR department.

The findings of the study reveal that while using the manual HR processes the organization faced issues of time and resource consumption and the decreasing engagement of employees due to exhausting mundane tasks. It was also prone to inaccurate results due to human error. The results highlight the use of RPA somehow mitigates these challenges and it provides cost efficiency, and saves time for the firm. Also, it allows employees to engage in constructive work that eventually provides a competitive edge to the organization globally.

However, there are some recommendations provided that ensure an efficient use of RPA. It suggests that the automation process must be planned according to the needs and goals of the organization and in this the repetitive and data-oriented tasks should be preferred for automation. Also, the implementation of automation services must e complemented with strong security measures that can minimize the risk of data breaches