Artificial Intelligence Applications in Modern Library Services

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D David Winster Praveenraj, Khushbu Agarwal, Bong Kim

Abstract

Artificial Intelligence (AI) is revolutionizing various sectors, and libraries are no exception. This paper explores the applications, benefits, and challenges of AI in modern library services. Through a comprehensive literature review and analysis of current trends, we examine how AI technologies such as machine learning, natural language processing, and predictive analytics are transforming key library functions including information retrieval, cataloging, user services, and collection management. The study highlights the potential of AI to enhance efficiency, personalize user experiences, and innovate library services. However, it also addresses critical challenges such as ethical concerns, technological barriers, and resistance to change. By providing a balanced view of AI's impact on libraries, this paper aims to inform library professionals, policymakers, and researchers about the current state and future prospects of AI in library science, emphasizing the need for strategic implementation and ongoing evaluation of AI technologies in library settings.

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