Systematic Review of Digital Technology Adoption Among Street Vendors: Barriers, Facilitators, and Policy Implications

Abstract

This systematic review explores the factors influencing digital technology adoption among street vendors, a crucial yet often overlooked segment of the informal economy. The review synthesizes findings from 45 studies across various regions, employing a comprehensive methodology that includes database searches, inclusion/exclusion criteria, and thematic analysis. Key findings highlight significant barriers to adoption, such as financial constraints, low digital literacy, inadequate infrastructure, and cultural resistance. Conversely, the review identifies critical facilitators, including financial support mechanisms, reliable technological infrastructure, digital literacy programs, supportive regulatory frameworks, and strong community networks. The findings provide valuable insights for policymakers seeking to enhance digital inclusion among street vendors, suggesting targeted interventions that address these barriers while leveraging facilitators to promote the successful adoption of digital technologies.