Investigation In Improvement Of Supply Chain Factors Through Vendor Managed Inventory: A QFD Approach

Abstract

 Quality delivery of stock-keeping units (SKU) on time in the agriculture sector is anticipated
to play a key role in enhancing the efficiency of services rendered to the farmers who are end
users of these products. The delivery of the right products in time is a key component of the
efficiency of the supply chain process involved in the agriculture system. Quality Function
Deployment  (QFD)  is  a  systematic  methodology  for  translating  customer  needs  and
expectations into specific technical requirements during product development. It helps gather
customer feedback, prioritize requirements, and map them to engineering characteristics. QFD
facilitates cross-functional collaboration, ensuring alignment between customer desires and
product features. This research article aims to suggest a quality improvement tool that will help
organizations enhance their supply chain process in the agricultural sector. QFD enhances
product quality, customer satisfaction, and competitiveness by embedding customer-centricity
into the development process, fostering innovation, and reducing the risk of costly design
changes post-production. VMI plays a pivotal role in the quality improvement of the supply
chain process (SCP). VMI can play a vital role in bridging the gap between the expected
indicators. VMI is an effective methodology used to optimize the process quality and in turn,
maximize the overall satisfaction of end users from the process. Adopting an integrated
approach to VMI and QFD, companies can achieve sustainable improvements across key areas,
ultimately positioning themselves for long-term success in the competitive marketplace.