Effectiveness Of Library Services In Public Libraries Across West Bengal

Abstract

The purpose of this research is to examine the state of public library services in West Bengal with an eye toward determining how well they meet the needs of their patrons and how well they incorporate technology. The poll used a structured questionnaire and a random selection technique to get data from 180 participants. Quantitative methods were used to gather information on use of library, availability of books, attention of librarian, and the perceived necessity of computers. The study highlights the significance of implementing ICT in order to fulfill changing user demands, enhance library efficiency, and availability of resources. In a world where everything is becoming digitalized at a rapid pace, these findings help shape library services that are more responsive.