Human-Centered Artificial Intelligence in Management Information Systems: Balancing Automation with User Empowerment
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Abstract
The Role of Artificial Intelligence in Management Information Systems. However, conventional AI-powered MIS suffers from problems like lack of transparency, algorithmic biasing, and limited user empowerment, which built impediments against Trust and Adoption. Human-Centered Artificial Intelligence (HCAI) provides a paradigm-shifting approach to those challenges through explainable AI (XAI), ethical frameworks, and Customization. This review article systematizes HCAI's contributions to harmonizing MIS with human-centric values while addressing transparency, fairness, and user involvement. This also creates a sustainable legacy of innovation. AI-driven MIS can drive operational prime and ensure fair user engagement, ethical compliance, and trust, enhancing the potential to harness the MIS through its users.