Implementation Total Quality Management on Dimensions Investment Portfolio by Stakeholders as a Mediator: General Company for Textile Industries / Babylon.

Abstract

This study aims to explore the relationships between Total Quality Management (TQM) and dimensions investment portfolio, Projects (PR), Resources (RE), the role of Stakeholders (ST) as a mediator, trust, comfort, satisfaction and loyalty in the organization. This study was conducted using interviews with employees who are directly related to general company for textile industries / Babylon. According to the literature review and study results, the researchers designed a model through comparative analysis and structural equation modeling of a fuzzy group.  The obtained data show the positive relationship between total quality management and dimensions investment portfolio. The methodology of this study is consistent with previous analyzes and shows patterns in performance perception that are highly efficient. Statistical analysis is used for the results SPSS and SmartPLS  4, questionnaire, and Likert 7. The sample used was 240, and 235 valid samples were obtained, and all hypotheses were positive.