"The Silent Barrier: Exploring the Impact of Defensive Silence on Job Satisfaction and Affective Commitment"

Abstract

This study examines the relationship between defensive silence, affective commitment, and job satisfaction among employees in organizations located in North India. Data were collected from 418 employees using a structured questionnaire and analyzed using SPSS and AMOS 21. The findings indicate that defensive silence negatively impacts both job satisfaction and affective commitment. Employees who refrain from voicing ideas or concerns due to fear of negative consequences experience lower levels of job satisfaction and organizational commitment. This silence inhibits the expression of innovative ideas and constructive feedback, ultimately hindering employee engagement and organizational effectiveness. The study underscores the importance of creating a supportive work environment that encourages open communication and addresses factors contributing to defensive silence.