From Human to Virtual Human: An Empirical Study of AI (Artificial Intelligence) in Transforming HR Operations

Abstract

Human Resource (HR) operations are being changed by artificial intelligence (AI), which is turning old methods into more efficient, data-driven, and personalized systems. AI-powered virtual humans are being used more and more to handle jobs like hiring, training, and managing employee performance. These systems are powered by AI and can quickly look at huge amounts of data. This helps HR workers make better decisions. For example, AI can speed up the hiring process by using algorithms to sort through resumes and find the best candidates, which saves time and avoids bias. AI-powered virtual assistants also help workers 24 hours a day, seven days a week, answering their questions and making the whole work experience better. AI frees up HR teams to work on more important tasks, like developing talent and getting employees involved, by handling routine tasks. As AI keeps getting better, it's likely that its use in HR will grow, which will change even more how companies handle and help their employees. Sample of 200 people from HR department were surveyed to know the factors that determines different role of AI (Artificial Intelligence) in Transforming HR Operations and found that Automated recruitment procedures, Onboarding Processes, Employee Engagement and Retention and Performance Management are the factors that determines different role of AI (Artificial Intelligence) in Transforming HR Operations.