Supply Chain Management Framework For Incorporating Knowledge Management

Abstract

The value of knowledge management (KM) as a critical resource that confers a competitive edge on businesses is universally acknowledged. As a result, there is a widely held belief that organizations that can rapidly obtain and incorporate knowledge will experience tremendous success in a highly competitive sector. To optimize consumer value, attention has shifted from inter-organizational competition to competition within supply chains. The criticality of supply chain management as an operational element is universally acknowledged across both the product and service sectors. The organization has successfully implemented streamlined supply chain management strategies over the past decade. In an information-intensive and multicultural organizational environment, knowledge management is a fundamental component and a prerequisite for effective supply chain management. To establish a conceptual framework for the role of knowledge management in supply chain management and to underscore the importance of knowledge management in this context, a case study was undertaken involving Indian enterprises. For the present investigation, a survey comprising 66 multiple-choice items was utilized. The following investigations include knowledge management practices, the Nonaka knowledge matrix, and knowledge management. In conclusion, a thorough synopsis of the discoveries and outcomes related to supply chain knowledge management was presented.